This Privacy Policy explains what information IPTV Providers Online ("we", "us", or "our") collects when you use iptvproviders.online (the "Site"), how we use it, and the choices you have. We are the direct provider of the streaming service described on this Site, and we take a minimal approach to data: we collect only what is required to deliver your trial or subscription and to respond to support requests.
On this page
Information We Collect
We collect information you provide directly. When you request a free trial or contact us, we ask for your email address and, optionally, the device type and a message. When you purchase a subscription through our checkout, our payment processor collects billing details (name, address, and payment instrument). We do not store full card numbers on our servers.
We also collect limited technical data automatically, including IP address, browser type, referring page, and approximate location derived from IP. This helps us prevent abuse, monitor uptime, and keep the service stable.
How We Use Your Information
We use the information we collect to:
- Deliver trial credentials and activate subscriptions
- Respond to support requests through email or the chat widget
- Monitor service performance, security, and uptime
- Prevent fraud, abuse, and unauthorized access
- Comply with our legal obligations
Cookies and Similar Technologies
The Site uses essential cookies and local storage required for the chat widget and core functionality to work. We do not use advertising cookies or sell data derived from cookies. You can control or delete cookies through your browser settings; some features may not function if cookies are disabled.
Third-Party Services
We rely on a small number of trusted third parties to operate: a payment processor for checkout, a hosted chat and support widget (Supabase), and standard analytics that do not cross-track you across other sites. Each processor is responsible for its own privacy practices. We share only the minimum data necessary to provide the service.
Data Retention
Trial request data is retained for as long as needed to provide support and prevent abuse, and is then deleted or anonymized. Subscription records are retained for the life of your account plus the period required for accounting and legal compliance. You may request deletion at any time (see Your Rights below).
Your Rights
Depending on your location (including under the GDPR and CCPA), you may have the right to access, correct, export, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at help@catchontv1.email. We respond to verified requests within 30 days.
Data Security
We use industry-standard safeguards including encrypted transit (HTTPS), access controls, and regular monitoring. No method of transmission or storage is fully secure, but we work to protect your information using reasonable technical and organizational measures.
Children
The Site and service are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with data, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.
Contact Us
Questions about this Privacy Policy or your data? Email help@catchontv1.email or use the chat widget on any page.
Questions about this policy? Email help@catchontv1.email or use the chat widget on any page.